Maximize Your Benefits

Mental health is an important part of overall wellbeing. Whether you're managing stress, anxiety, depression, a major life change, or simply looking for some help, Transamerica offers confidential resources for you and your family to access care and guidance.

• All employees and their families: SupportLinc can help you and your family through all seasons of life. Let SupportLinc be your guide when you are experiencing depression, facing a big life change, or need help with anxiety, grief or other emotional challenges. They can also enhance your everyday well-being when things are going well. Transamerica offers up to six free counseling sessions through SupportLinc. They can also help you find counselors, schedule sessions, and have online resources to support your mental well-being. Access SupportLinc online or by calling 1-888-881-5462.
• All employees and their families: TouchCare provides personalized care management to help you navigate the health care system with confidence. You have access to a dedicated Health Assistant who can answer insurance and billing questions, find high-quality in-network providers, and help schedule appointments. TouchCare also offers assistance through complex or ongoing health needs by assisting with claims, prior authorizations, appeals, and unexpected medical bills.
• All covered employees: Schedule confidential counseling sessions either virtually or in person, depending on your preference, through your health insurance network.
• Wellmark plans: Coordinate with Behavioral Health Care Case Management who will work closely with those who have or are at risk for disorders such as substance abuse, major depressive disorder, inpatient treatment of suicidal ideation and anxiety.
• UnitedHealthcare plans: Use the Calm Health program and mobile app for mental health screenings, personalized coaching and therapy referrals, plus daily self-care content.
• Kaiser plans: Access self-care apps like Calm and Headspace through Kaiser’s wellness directory to navigate life’s challenges, and make small changes to improve your sleep, mood, relationship, and more.
• Kaiser plans: Explore other mental health resources to help you and your loved ones live well and thrive – no referral needed.

Learn more:

• Wellmark plans: Learn about your mental health care options and log onto myWellmark Health Connect for resources including online screenings for depression and anxiety, suicide prevention, and LGTBQ+ resources.

Finding the right provider can be one of the most important health care decisions you make. Transamerica offers guidance to help you identify high-quality providers, understand your options, and access care with confidence.

• All employees and their families: TouchCare provides personalized care management to help you navigate the health care system with confidence. You have access to a dedicated Health Assistant who can answer insurance and billing questions, find high-quality in-network providers, and help schedule appointments. TouchCare also offers assistance through complex or ongoing health needs by assisting with claims, prior authorizations, appeals, and unexpected medical bills.
• Wellmark plans: Look up doctors, specialists, and healthcare facilities available in your network.
• Wellmark plans: Use BeWell 24/7 for help finding in-network care based on your symptoms. Available 24/7 at 1-844-84-BeWell.
• UnitedHealthcare plans: Find the doctors, specialists, and healthcare facilities available in your network.
• UnitedHealthcare plans: Use Advocate4Me to find a doctor or to better understand your plan benefits.
• Kaiser plans: Find the doctors, specialists, and healthcare facilities available in your network.

Learn more:

• Learn about finding a healthcare provider.
• Kaiser plans: Discover how to distinguish between in-network and out-of-network care, understand how your health plan coverage works, and find ways to identify in-network providers to help manage your healthcare costs effectively.

When facing an important diagnosis or treatment decision, access to expert guidance can help you make informed healthcare choices and improve outcomes. Transamerica provides resources to help you better understand your options and feel confident in your care plan.

• Wellmark/UnitedHealthcare plans: Use 2nd.MD Expert Second Opinion to connect with leading specialists who can review your diagnosis and treatment options.
• Wellmark plans: Use BeWell 24/7 for help finding a new network provider to obtain a second opinion. Available 24/7 at 844-84-BeWell.
• UnitedHealthcare plans: Use Advocate4Me to get personalized assistance understanding your treatment options.
• Kaiser plans: You can meet with another doctor in the Kaiser network, or get a formal referral to an out-of-network doctor. Discover how to distinguish between in-network and out-of-network care, understand how your health plan coverage works, and find ways to identify in-network providers to help manage your healthcare costs effectively.
• All employees and their families: When facing a serious health diagnosis, SupportLinc offers confidential counseling and resources to help you manage stress, build resilience, and cope with life's challenges.
• All employees and their families: TouchCare provides personalized care management support to help you navigate the health care system with confidence. You have access to a dedicated Health Assistant who can answer insurance and billing questions, find high-quality in-network providers, and help schedule appointments. TouchCare also offers assistance through complex or ongoing health needs by assisting with claims, prior authorizations, appeals, and unexpected medical bills.

Learn more:

• Kaiser plans: Learn how getting a second opinion can help you make more informed and confident healthcare decisions.

Small actions today can have a meaningful impact on your long-term health. Transamerica's wellness, preventive care, and coaching resources are designed to help you build healthy habits, reduce health risks, and enhance your overall wellbeing.

• All employees and their covered spouses: Participate in Transamerica’s wellness program through Sharecare to get access to personalized coaching, participate in health challenges, track your health goals, and get biometric screenings to assist your journey toward healthier habits. Learn more. You can access Sharecare using the Transamerica network SSO or from outside the Transamerica network (spouses use this link).
• All covered employees: Get preventive screenings, immunizations, and check-ups with Wellmark, United Healthcare and Kaiser to proactively maintain your health and catch issues early.
• All employees and their families: TouchCare provides personalized care management to help you navigate the health care system with confidence. You have access to a dedicated Health Assistant who can answer insurance and billing questions, find high-quality in-network providers, and help schedule appointments. TouchCare also offers assistance through complex or ongoing health needs by assisting with claims, prior authorizations, appeals, and unexpected medical bills.
• Wellmark plans: Save with Blue 365 deals and discounts on health and wellness brands.
• UnitedHealthcare plans: Join One Pass Select for access to fitness memberships, virtual classes, and digital health tools.
• Kaiser plans: Participate in healthy lifestyle programs for personalized plans, self-care apps, healthy recipes, support groups, wellness coaching, and fitness discounts.
• All employees: Use Plum Benefits to find deals for health activities, fitness programs, and wellness products. Use company code: PLUM60249
• All employees: Shop with PerkSpot for discounts on everyday purchases, travel, and wellness services.
• All employees and their families: Find a SupportLinc counselor or coach to help you set and achieve your health and wellness goals.
• All employees and their covered spouses: Access Sword Move (provided through our wellness program to receive a personalized exercise program focused on improving mobility, reducing aches and pain, and enhancing overall health.
• All employees: Coming in January! Navigating menopause can be challenging; Maven [LINK TBD] offers confidential, personalized assistance from physicians and other specialists who can help you manage symptoms and make informed decisions about your health. You can also connect with wellness practitioners, nutrition experts, and career coaches for guidance tailored to your needs.

A cancer diagnosis can affect many aspects of life. Transamerica offers benefits to use throughout your treatment journey that focus on emotional wellbeing, healthcare decisions, financial protection needs, and time away from work when needed.

• Wellmark plans: Contact Case Management to develop personalized care plans with a healthcare professional who can support your treatment, recovery, and ongoing health needs.
• Wellmark plans: Call the BeWell 24/7 Nurse Line to speak with registered nurses for immediate health advice. Available 24/7 at 844-84-BeWell.
• UnitedHealthcare plans: Mercer Health Advantage provides expert guidance, and navigation to those with major or chronic health conditions. They may contact you if you have a diagnosis, or you can reach them at 877-561-2833.
• UnitedHealthcare plans: Ask your oncologist about cancer resources, including the Cancer Support Program which provides emotional support, resources, and tailored advice from oncology specialists.
• UnitedHealthcare plans: Use Advocate4Me to get personalized assistance navigating your healthcare benefits and understanding your treatment options.
• Kaiser plans: Join the no-cost webinar to learn about cancer detection, care, and recovery through Kaiser’s total health approach that emphasizes your physical, mental, and emotional well-being.
• All employees: Use your supplemental cancer insurance coverage (if enrolled) for treatment, hospital, and related expenses.
• Wellmark and UnitedHealthcare plans: Request a second opinion from leading medical experts through 2nd.MD who will review your diagnosis and treatment options.
• All employees and their families: When facing a serious health diagnosis, SupportLinc offers confidential counseling and resources to help you manage stress, build resilience, and cope with life's challenges.
• All employees and their families: TouchCare provides personalized care management to help you navigate the health care system with confidence. You have access to a dedicated Health Assistant who can answer insurance and billing questions, find high-quality in-network providers, and help schedule appointments. TouchCare also offers assistance through complex or ongoing health needs by assisting with claims, prior authorizations, appeals, and unexpected medical bills.
• All employees: If your diagnosis results in you needing to take time away from work, the Short-Term Disability and Long-Term Disability programs provide income protection and are administered by MetLife.

Learn more:

• Wellmark plans: Explore how to advocate for your health during a cancer diagnosis.
• Kaiser plans: Access prevention resources, screenings, and therapy options designed for each type and stage of cancer.

Managing a heart condition is easier with access to the right care and resources. Transamerica offers benefits that can help you understand your condition, make informed healthcare decisions, and improve long-term health outcomes.

• Wellmark plans: Call the BeWell 24/7 Nurse Line to speak with registered nurses for immediate health advice. Available 24/7 at 844-84-BeWell.
• Wellmark plans: Contact Case Management to develop personalized care plans for Coronary Artery Disease (CAD), Congestive Health Failure (CHF) or Chronic Obstructive Pulmonary Disease (COPD) with a healthcare professional that can help you navigate your treatment, recovery, and ongoing health needs.
• UnitedHealthcare plans: Work with Mercer Health Advantage to get personalized assistance in managing complex health conditions, helping you understand treatment options and navigating your care effectively. They may contact you about your condition, or you can also reach them at 877-561-2833.
• Kaiser plans: Get help from an experienced team of cardiologists that works together to protect your heart health.
• All employees and their covered spouse: Sharecare provides tailored lifestyle and health coaching to help you adopt healthy habits to improve your cardiovascular health and blood pressure. You can access Sharecare from the Transamerica network SSO or from outside the Transamerica network to find resources and track your health data.
• All employees and their families: TouchCare provides personalized care management to help you navigate the health care system with confidence. You have access to a dedicated Health Assistant who can answer insurance and billing questions, find high-quality in-network providers, and help schedule appointments. TouchCare also offers assistance through complex or ongoing health needs by assisting with claims, prior authorizations, appeals, and unexpected medical bills.

Learn more:

• Kaiser plans: Explore prevention programs, advanced treatments, and recovery support for heart health and cardiac care.

Diabetes and weight-related health concerns can impact overall health and quality of life. Transamerica provides benefits to help you better manage your health, achieve personal goals, and reduce future health risks.

• UnitedHealthcare plans: Explore Bariatric Resources to access programs, counseling, and surgical options (if appropriate), to help you achieve and maintain a healthier weight.
• UnitedHealthcare plans: Use Mercer Health Advantage to access expert guidance, and care navigation for complex or chronic conditions throughout your healthcare journey, from diagnosis to treatment. They may contact you if you have a diagnosis, or you can call them at at 877-561-2833. View this flyer for details.
• Kaiser plans: Get the care for all your health needs – with a weight management plan created just for you.
• All employees and their covered spouses: Engage with Sharecare for personalized coaching, health challenges, and progress tracking to stay motivated and on track with your health goals. You can access Sharecare from the Transamerica network SSO or from outside the Transamerica network.
• All employees and their families: TouchCare provides personalized care management to help you navigate the health care system with confidence. You have access to a dedicated Health Assistant who can answer insurance and billing questions, find high-quality in-network providers, and help schedule appointments. TouchCare also offers assistance through complex or ongoing health needs by assisting with claims, prior authorizations, appeals, and unexpected medical bills.

Learn more:

• Covered employees and spouses: If you are prescribed a GLP-1 for weight management, there are steps and requirements you must meet to have your prescription covered under the plan. Refer to this ePortal article or contact Express Scripts 877-845-2761 for more details.
• Wellmark plans: Read helpful articles to help you ask the right questions to manage your diabetes and learn how to lose weight and keep it off.
• Kaiser plans: Find helpful articles on managing diabetes to learn how to manage your blood sugar through diet, medications, and exercise.

Back and joint pain can affect many aspects of your life and daily activities. Transamerica offers resources to help you manage pain, improve movement, recover, and stay active.

• All employees and their covered spouses: Use Sword Thrive (provided through our wellness program) to gain access to a licensed physical therapist who will develop a personalized exercise program, providing expert guidance to help reduce pain, avoid surgery, and improve movement, all from the comfort of home.
• All employees: Request an ergonomic workplace adjustment to improve workstation setup, reduce strain, and prevent injury.
• All employees and their covered spouses: Participate in Sharecare Lifestyle Coaching to receive personalized strategies for increasing activity, managing pain, and developing healthy habits. You can access Sharecare from the Transamerica network SSO or from outside the Transamerica network.
• All employees and their families: TouchCare provides personalized care management support to help you navigate the health care system with confidence. You have access to a dedicated Health Assistant who can answer insurance and billing questions, find high-quality in-network providers, and help schedule appointments. TouchCare also offers assistance through complex or ongoing health needs by assisting with claims, prior authorizations, appeals, and unexpected medical bills.
• Kaiser plans: With the Affinity Musculoskeletal Program, get 20% off chiropractors, acupuncturists, and massage therapists when you visit a participating provider and show your Kaiser Permanente ID card.

Growing your family is an important life event. Transamerica offers benefits that provide healthcare guidance, wellbeing, financial protection, and time-away-from-work.

• All employees and their families: SupportLinc provides confidential counseling and mental health resources. Whether you're managing stress, preparing for a growing family, or adjusting to life changes, help is available whenever you need it.
• All employees and covered spouses: Coming in January! Maven helps you navigate pregnancy, childbirth, and postpartum recovery with access to maternity specialists and personalized resources. Get answers to your questions and guidance tailored to your unique needs and goals.
• UnitedHealthcare plans: Get personalized 24/7 virtual guidance for your pregnancy, postpartum, and newborn journey with Maven. Visit mavenclinic.com/join/uhc or download the Maven Clinic app through the App Store or Google Play Store.
• Wellmark plans: Use the Pregnancy Care Program to access assessments and resources that identify high-risk expectant mothers. Those identified as high risk will receive outreach from a pregnancy care nurse for personalized guidance.
• Wellmark plans: Coordinate with Wellmark Case Management who will work closely with those who have severe or complex health conditions such as high-risk pregnancy, neonatal intensive care, and more.
• Kaiser plans: Get started with resources on your journey to parenthood whether you’re planning for a family, pregnant, or raising children.
• All employees: Utilize parental leave and other time off policies to plan time off around your child's arrival. Transamerica offers 15 days of paid parental leave to employees with one or more years of service. Birth parents use this along with Short-Term Disability to have extra time to recover (administered by MetLife).
• All employees: IMPORTANT! Update your benefits within 30 days of your child’s birth to ensure your new family member is covered under your benefits.
• All employees: Contribute to a Dependent Care Flexible Spending Account to help offset day care expenses.
• All employees: Transamerica offers adoption assistance to employees who have one or more years of service and are adopting a child.
• All employees: Consider hospital indemnity coverage to offset hospital costs related to delivery and childbirth.
• All employees and their families: TouchCare provides personalized care management to help you navigate the health care system with confidence. You have access to a dedicated Health Assistant who can answer insurance and billing questions, find high-quality in-network providers, and help schedule appointments. TouchCare also offers assistance through complex or ongoing health needs by assisting with claims, prior authorizations, appeals, and unexpected medical bills.

Learn more:

• UnitedHealthcare plans: Sign in to your member account to watch maternity video courses to learn what to expect during each trimester, plus get tips on nutrition, exercise, breastfeeding, postpartum and more.

Family-building decisions are personal and often complex. Transamerica provides resources, education, and benefit guidance to help you better understand your options and navigate your reproductive health and fertility journey.

• All employees and their families: SupportLinc offers confidential counseling and resources for individuals and families navigating fertility and family-building journeys. Access guidance for managing stress, emotions, and life changes along the way.
• All employees and covered spouses: Coming in January! Maven provides access to fertility specialists, personalized resources, and educational tools designed to help you navigate family-building. Explore treatment options, understand your benefits, and make informed decisions along the way.
• UnitedHealthcare plans: Utilize Advocate4Me to get personalized assistance navigating your healthcare benefits, resolving issues, and understanding your treatment options.
• All employees and their families: TouchCare provides personalized care management to help you navigate the health care system with confidence. You have access to a dedicated Health Assistant who can answer insurance and billing questions, find high-quality, in-network providers, and help schedule appointments. TouchCare also offers assistance through complex or ongoing health needs by assisting with claims, prior authorizations, appeals, and unexpected medical bills.

Learn more:

• Kaiser plans: Learn what infertility testing involves, including the types of tests, what to expect during the process, and important considerations like costs and emotional impact.

An unexpected injury or accident can create physical, emotional, and financial challenges. Transamerica offers resources that can help you access care, navigate benefits, and protect your income if time away from work becomes necessary.

• All employees: Enroll in Accident Insurance during enrollment to receive financial assistance for out-of-pocket expenses resulting from injuries.
• All employees: Enroll in Hospital Indemnity Insurance during enrollment to offset hospital costs with supplemental cash benefits during hospital stays.
• All employees: Enroll in Accidental Death and Dismemberment (AD&D) insurance during enrollment to provide financial protection following a serious injury or accidental death.
• All employees: If your injury results in you needing to take time away from work, the Short-Term Disability and Long-Term Disability programs provide income protection and are administered by MetLife.
• All employees and their families: TouchCare provides personalized care management support to help you navigate the health care system with confidence. You have access to a dedicated Health Assistant who can answer insurance and billing questions, find high-quality in-network providers, and help schedule appointments. TouchCare also offers assistance through complex or ongoing health needs by assisting with claims, prior authorizations, appeals, and unexpected medical bills.
• All employees and their covered spouses: Join Sword Thrive (provided through our wellness program) to gain access to a licensed physical therapist who will develop a personalized exercise program, provide expert guidance, and help with rehabilitation and pain management, all from the comfort of home.
• Wellmark plans: Call Be Well 24/7 to get help from registered nurses who can help answer questions about medical treatments, surgeries, and tests.
• UnitedHealthcare plans: Use Advocate4Me for personalized guidance on benefits and claims, complex health care support and more.
• UnitedHealthcare plans: Utilize Naviguard for assistance with out-of-network billing and balance billing disputes.
• All employees and their families: Access SupportLinc offers confidential counseling and resources for those recovering from an injury and the family members helping care for them. Access guidance for managing stress, life changes, and caregiving responsibilities.

Sometimes the most convenient way to access care is from home. Transamerica offers virtual care options that can help you connect with healthcare professionals quickly.

• Wellmark plans: Schedule virtual visits with Doctor on Demand for quick access to physicians, mental health professionals, and specialists from the comfort of your home.
• UnitedHealthcare plans: Use Virtual Visits to connect with healthcare providers for follow-up care, urgent consultations, and ongoing health management remotely.
• Kaiser plans: Access 24/7 care on-demand by video or phone–no appointment needed. Schedule routine and specialty care through video and phone, and chat online during normal hours for common symptoms and concerns by visiting the Get Care webpage.
• All employees and their families: TouchCare provides personalized care management to help you navigate the health care system with confidence. You have access to a dedicated Health Assistant who can answer insurance and billing questions, find high-quality in-network providers, and help schedule appointments. TouchCare also offers assistance through complex or ongoing health needs by assisting with claims, prior authorizations, appeals, and unexpected medical bills.
• All employees and covered spouses: Coming in January! Maven helps you navigate pregnancy, childbirth, and postpartum recovery with access to maternity specialists and personalized resources. Get answers to your questions and guidance tailored to your unique needs and goals.